Facilitation skills is the process we use to guide and direct a group through a process of steps to achieve an agreed goal/outcome. It is important to recognise you are not expected to know the answer but through the facilitation of the discussion achieve the answer from the group. This skill challenges our soft skills and how we interact with others.
This program is designed to give the participants the opportunity to explore and recognise their communication style & how to get the most from a group. Role plays allow the participants an opportunity to put the theory into practise in a safe environment and to learn from each other.
Outcome
- Understand what is facilitation
- 5 essentials of Facilitation
- Believeable communication
- Different Communication Styles
- The impact of Communication - verbal, non-verbal
- Take control of the room and build confidence
- Manage emotions and characteristics in the room
Duration
1 day
Audience
Suitable for all levels within the organisation
Benefits
Understand the role of a facilitator
Understand the process of facilitation
Recognise your style and others in the form of communication and its impact
Opportunity to practise
Build confidence in the process of facilitation
