Problem solving is something we do every day. At work it is more than getting to a solution, it is about using the human capital knowledge within the business to achieve a suitable sustainable solution. This program is designed to use a series of techniques to achieve efficiencies & effective sustainable solutions.
Outcomes
- Understanding what is a problem
- How to define a problem
- Introduce a number of ways to solve a problem
- Root Cause Analysis tools - 5 Whys, Cause & Effect Diagram
- Creative Thinking techniques - Brainstorming techniques, SCAMPER, Anti-Solution, Mind-mapping
- A3 layout to solve problems (optional)
Audience: Suitable for all levels within the business
Duration: 1-2 days
Benefits
- Confidence in using a number of tools to solve a problem
- Toolbox to challenge problems
- Creative thinking techniques to drive diiferent ways of looking at problems
- Empower employees to bring forward solutions
- Cross functional thinking on a problem
